Testimonials
Filipay is a highly customizable robust solution for your workflow operations management.
“Filipay is the answer what RMAF needs, Filipay is very holistic system which include HRIS and Timekeeping. Filipay is more advance.”
Connie Garcia
HR and Admin Services Manager
“We have a dedicated account manager for our company to maintain our outsourced payroll system which enables us to focus more on our HR Department.”
Jeraldine Ydia
HR Supervisor
What was it like before you had our product and service?
When the pandemic hit our country, some employees were affected and had to resign to go back to their home province. There were some departments that the turnover was quite challenging for us.
What problem(s) were solved now that you're using filipay?
- We can run our payroll and view the details of our employees from home base or anywhere you might need to be.
- Having a dedicated account manager for our company and maintaining our payroll system and an outsourced-based payroll system enables us to do more things inside our HR Department.
- Government remittances and bank crediting are all automatic as well.
What made filipay stand out from other providers?
We especially like the cloud base and personal account management they provide for our company that helps us double-check everything in the payroll system.
How was the implementation process and how is the support provided by the team after go live?
Everything was a smooth process for us. We have a dedicated and efficient team handling our company’s payroll system that makes everything effective.
What's the main reason you recommend filipay and our services?
Aside from the system, the service of the team plays an important role in making the system run smoothly for a company. The team is well adept, fast and efficient in working with our company.
“With our previous payroll process, generating payroll and printing of payslip’s will take almost a day. Now it’s faster. Filipay was able to cater to the complexity of our timekeeping time zones.”
Karen Joy Fernando
Payroll Lead
What was it like before you had our product and service?
With our previous payroll process, generating payroll and printing of payslips will take almost a day.
What problem(s) were solved now that you're using filipay?
Everything was a smooth process for us. We have a dedicated and efficient team handling our company’s payroll system that makes everything effective.
What made filipay stand out from other providers?
Filipay was able to cater to the complexity of our timekeeping time zones.
How was the implementation process and how is the support provided by the team after go live?
- Even with our current situation due to pandemic, we were able to set up and start using the filipay.
- The support is very responsive and helpful.
What's the main reason you recommend filipay and our services?
They’re after-sales support and flexibility of the product.
“Filipay has everything we need in one more convenient portal, saving us time and resolving all the issues we had with manual payroll.”
Amabella Pablo
VP of Finance & Accounting
What was it like before you had our product and service?
Our companies, BODC, ERAS, and 4DSR used to manage our payroll manually by checking attendance, calculating salary, and keeping records of every employee.
What problem(s) were solved now that you're using filipay?
Filipay makes our payroll process easier and faster than ever. There’s a less human error when it comes to computing salary. Our payslip became more transparent to employees.
What made filipay stand out from other providers?
Filipay has everything we need in one more convenient portal, saving us time and resolving all the issues we had with manual payroll.
How was the implementation process and how is the support provided by the team after go live?
The implementation process was smoothly delivered and all our queries and concerns on the system were accommodated accordingly.
What's the main reason you recommend filipay and our services?
We have been using filipay for several years. Their staff is always helpful and responsive. Anytime we have asked for a special report or need any special assistance, it is always handled very quickly.
“We are thankful to filipay team to ease our burden with their quick action and support, to address our concerns.”
Lite Rodil
EVP & CFO
What was it like before you had our product and service?
100% of timekeeping and payroll were done manually.
What problem(s) were solved now that you're using filipay?
- Elimination of – Paper trails and Errors, in computation of man-hours.
- Reduction in – Time consumption, through online approval of any requests such as Timekeeping, Change in Schedule, OT, OBT, etc.
- Running payroll processes, which allows the same personnel to attend to other important tasks and be more productive.
What made filipay stand out from other providers?
Price is more affordable than competitors. Their customer services are always available to resolve our concerns and issues.
How was the implementation process and how is the support provided by the team after go live?
We are thankful to filipay team to ease our burden with their quick action and support, to address our concerns.
What's the main reason you recommend filipay and our services?
Filipay offers affordable package and their staffs are easy to talk to.
“Filipay offers not only a trusted Payroll system but their all-out service which brings their client a worthwhile customer experience and satisfaction.”
Marie Nowie Pereja
HR Business Partner
What was it like before you had our product and service?
When I first introduced to the world of automated Payroll System, I’m a bit afraid how I will adjust myself since I worked with manual process before. Good thing the Filipay system, together with our outsourced Payroll Team helped me a lot to be more confident and to learn a lot of things related to the automated payroll processes.
What problem(s) were solved now that you're using filipay?
Basically, the system makes our processes more efficient, faster than ever and cost-efficient as well.
What made filipay stand out from other providers?
Filipay offers not only a trusted Payroll system but their all-out service which brings their client a worthwhile customer experience and satisfaction.
How was the implementation process and how is the support provided by the team after go live?
It is all good because their system is a user-friendly one and its staffs are very approachable and friendly. You can always count on to their team.
What's the main reason you recommend filipay and our services?
I personally recommend Filipay because it maintains a good customer relationship and experience by means of providing all possible support and assistance to their clients.
“Filipay is a detailed and flexible payroll system. It also has good customer service.”
Marjorie Ayyong
Interim Finance Leader
What was it like before you had our product and service?
We are all figuring out, what do we need to do ourselves with the “as if” manual system that we previously had.
What problem(s) were solved now that you're using filipay?
The instant connection of the DTR to time records for the payroll process is very helpful in easier payroll period processes. The one-stop-shop features of the program from DTR to the application and to the payslip reporting are very helpful, and it saved us more work compared to before.
What made filipay stand out from other providers?
Filipay has good and knowledgeable services from sales to migration and implementation.
How was the implementation process and how is the support provided by the team after go live?
Filipay was great, as the team kept in touch with our queries and tried to answer and give solutions to our problems.
What's the main reason you recommend filipay and our services?
Filipay is a detailed and flexible payroll system. It also has good customer service.
“Thanks very much for your nice message and The TKHS team feels very comfortable with the decision to work with Filipay in the future with all of our payroll issues.
From the beginning, I remember the first visit of Filipay with Security Bank in our office, we felt very comfortable as you have a great system, it’s well documented, your staffs are very knowledgeable and we received very competent answers to all of our questions. Already at that time your company moved up on our wish-list. Thanks again and we are happy to be in the Filipay family.”
Peter Gaehwiler
CFO
